Customer Feedback

Customer Feedback
Always nice to get feedback, thanks to my customers who took the time.


Steve came out to fix our boiler that sometimes worked sometimes didn't. He replaced a part he thought was the problem but couldn't be 100% sure so he didn't charge us for a week just to make sure it cured it. He also explained what was happening and why, which he made really interesting, I know how my heating works now. How many plumbers do that!
All working fine. Great service and will definately recommend him to my friends.
Sharon. (Stevenage)

Thank you so much for recommending Steve to sort my heating problems... He's done a great job... And such a nice guy! Thanks x
Naomi. (Buntingford)

Thanks for recommending Steve Hooper, he's hopefully sorted the problem...lovely bloke. x
Ellen. (Stevenage)

Steve Hooper came to fit a bath in place of my wet room. He took great time and care to seek and supply materials for me at an affordable cost.
He did a very professional job of fitting my bath and tiling the bathroom. He also worked in a very tidy manor and was very thorough.

He went to great lengths to supply me with my perfect bathroom and I'm very happy with it. I will be using Hooper's again and recommending to friends and family.
Louise (Stevenage)

Paula Heyes recommends Hooper's Plumbing And Heating.
We are really pleased with our recent shower installation, highly recommended. (Gt Ashby)

Thanks for the fab job fixing my leaky overflow will definitely recommend you. Sarah Taylor. (Stevenage)

Thanks for sorting my leak today !!! One happy bunny :-) Janice. (Stevenage)

Many thanks for your work on the shower. A fantastic job. It looks terrific.
I can't help feeling though that you have under charged us for your labour as when you quoted we had not chosen a shower cabin and probably have asked you to do more than you expected?
Happy for you to increase your charge appropriately. (I would for any of my clients!!)
Neil (Gt Ashby)

Just a quick text to say thanks for popping over to Sarah and Paul's this evening. Got some great feedback and a happy best pal! You're one in a million! :) xx
Lucy. Stevenage

The kids were amazed at how powerful and hot the shower was this morning... Was great.. So problem solved! Thank you for your help to sort it, I do appreciate it! :-) Naomi x (Buntingford)


Hi Steve - just to let you know no leaks, drips or floods.  Yipee! Thank you so much. Tracey (Gt Ashby)

Hoops you are the best. Thanks for sorting out my boiler. My house is all warm again. Helen (Stevenage)

Hi Steve
Just wanted to say a massive Thank you for all your help last week and today in getting our heating/hot water sorted out. I really appreciate everything you have done for us and for fitting us in so quickly.
See you in Dec for the service.
Take Care & Thanks again, Lisa :-) (Stevenage)

Hoops well done for finding the fault with our boiler. You saved us a lot of problems in the future. Rashi (Stevenage)

We love the Hoops! Thanks again for all your help. Louise x (Stevenage)

Loads more to come, just not had time to post them :-)



Mobile 07504 861889     
57, Gordian Way, Stevenage, Hertfordshire. SG2 7QF